** This is a hybrid position based in The Woodlands, TX. **
This role will handle the day-to-day and long-term vision of the client’s journey with Wright’s Media while ensuring our best-in-class Client Success framework is implemented. You will focus on driving the growth and retention of accounts, developing strong senior-level relationships with stakeholders, and ensuring proper resource alignment to business needs.
Responsibilities:
- Onboard and implement best practices for new clients
- Serve as the primary, day-to-day contact for an assigned set of clients
- Responsible for client retention and development of relationships
- Present and create executive presentations for quarterly sales reviews
- Coordinate internal resources to meet and exceed client objectives
- Create, implement, and maintain account strategies that build revenue
- Identify content licensing opportunities that lead to new revenue streams
- Maintain existing relationships with senior leaders and develop new relationships with key contacts across client organizations
- Suggest process improvements
- Attend trade shows as needed
- 5-10% Travel, Nationwide & International
Qualifications:
- 5-7 years of account management or business development experience
- Strong communicator/relationship builder
- Highly efficient and exceptionally detailed
- Excellent organization skills
- Proven ability to work in a fast-paced, ever-changing, deadline-driven environment
- Strong analytical skills with an emphasis on sales trends
- Process-driven/team oriented
- Proficiency with Microsoft Suite including PowerPoint
- Salesforce familiarity (is a plus)
- Monday.com familiarity (is a plus)
